Denver Public Health supports continuous quality improvement across our department and with community partners. We use the Toyota Production System’s Lean principles for quality improvement (QI). QI lets us streamline processes, increase productivity and improve services.
In 2012, Denver Public Health was awarded an Accreditation Support Initiative grant from the National Association of County and City Health Officials (NACCHO) to pursue work in quality improvement which is central to national accreditation, a new opportunity for public health departments as of 2011. Denver Public Health hired a Quality Improvement Coordinator, established the Quality Committee, wrote a Quality Improvement Plan, and initiated using a performance management system to help improve the infrastructure necessary to obtain accreditation.
Learn more about performance improvement at Denver Public Health
- Read our 2019 Performance Improvement Plan
- NACCHO Accreditation Support Initiative Final Report
- Denver Public Health Quality Improvement Projects on the Public Health Quality Improvement Exchange (PHQIX)